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I forgot my password, what can I do?

You can follow the “Lost your password?” link just under the login fields. Enter your username or email address. You will then receive an email with a link to create a new password.

What payment options do I have?

You can pay with a card via PayPal or Stripe.

How do I know if my payment is successful?

You will receive an email confirmation that your order is received and being processed. Also you also can check the order status in My account->Orders.

Which Delivery Service does Glowy secrets use?

Speedy Bulgaria.

How much is the delivery charge?

Calculate yours on checkout, as it depends on your location. Orders over BGN 100 are shipped with free delivery.

How many days does it take for my order to arrive?

1 to 3 days.

How do I request for a refund?

You can contact us on our contact page.

I have received a damaged/faulty/incorrect product! Can I request for a product exchange?

You can. Just contact us and we’ll figure the details out together – not wasting anyone’s time.

How do I cancel my order?

Write an email filled with Withdraw from the contract document. You can find your order info in My account page in Orders.

Can I make special requests for the contents of the beauty box?

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.